Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.thelostspoon.com, and The Lost Spoon and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to The Lost Spoon include www.thelostspoon.com. By using the site, interacting with is on social media and purchasing products from us, you are accepting and consenting to the terms of this privacy policy.

We take the protection of your personal data serious and will process your personal data fairly, lawfully and transparently. This privacy notice describes the personal data we are collecting about you and how it is used.

We reserve the right to amend this policy at anytime. 

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at help@thelostspoon.com or by mail using the details provided below:

The Lost Spoon, P. O Box 2030, Antioch TN 37011, United States

Collection of your Personal Information

In order to better provide you with products and services offered, The Lost Spoon may collect personally identifiable information, such as you:

• First and Last Name
• Mailing Address
• E-mail Address
• Phone Number

If you purchase The Lost Spoon's products and services. we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by is or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

The Lost Spoon collects and uses your personal information to operate and deliver the services you have requested.

The Lost Spoon may also use your personally identifiable information to inform you of other products or services available from The Lost Spoon and its affiliates.

Minors

The Lost Spoon does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Sharing Personal Information

The Lost Spoon does not sell, rent or lease its customer lists to third parties.

The Lost Spoon may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. The Lost Spoon may share data with trusted partners to help perform statistical analysis, sent you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Lost Spoon, and they are required to maintain the confidentiality of your information.

The Lost Spoon may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Lost Spoon or the site; (b) protect and defend the rights or property of The Lost Spoon; and/or (c) act under exigent circumstances to protect the personal safety of users of The Lost Spoon or the public.

Opt-Out of Disclosure of Personal Information to Third Parties

In connection with any personal information we may disclose to a third party for a business purpose, you have the right to know:

• The categories of personal information that we disclosed about you for a business purpose.

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the disclosure of your personal information. If you exercise your right to opt-out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information. To opt-out of the disclosure of your personal information, visit email help@thelostspoon.com.

Behavioral Advertising

The Lost Spoon may keep track of the websites and pages our users visit within The Lost Spoon, in order to determine what The Lost Spoon services are the most popular. This data is used to deliver customized content and advertising within The Lost Spoon to customers whose behavior indicates that they are interested in a particular subject area.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by The Lost Spoon. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of there service, to maintain quality of the service, and to provide general statistics regarding use of The Lost Spoon website.

Use of Cookies

The Lost Spoon website may use "cookies" to help you personalize your online experience. A cookie is text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver birdseed to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize The Lost Spoon pages, or register with The Lost Spoon site or services, a cookie helps The Lost spoon to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to The Lost Spoon website, the information you previously provided can be retrieved, so you can easily use The Lost Spoon features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of The Lost Spoon services or websites you visit.

Rights to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and 
• Direct any service providers to delete your personal information from from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to. identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Opt-Out & Unsubscribe from Third Party Communications

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of The Lost Spoon by contacting us here:

Email: help@thelostspoon.com

E-mail Communication

From time to time, The Lost Spoon may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from The Lost Spoon, you may opt out of such communications by Customers may unsubscribe from emails by clicking on the UNSUBSCRIBE  button.

Contact Information

The Lost Spoon welcomes your questions or comments regarding this Statement of Privacy. If you believe that The Lost Spoon has not adhered to this Statement, please contact The Lost Spoon at:

The Lost Spoon

PO Box 2030 Antioch, Tennessee 37011

Email Address: help@thelostspoon.com

Effective as of January 27, 2023